Last week, my niece made her first attempt at writing a short story. Though it was just a very simple one, but I thought she has done a great job, considering she is only 7.
On top of writing the short story, she has also done an illustration for it. See! Not bad for a 7 year-old, isn't it?
Innovation in Customer Experience Starts with a Shift in Perspective
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*Who should own the experience? And what skills will be important in the
future?*
The best companies in CX take a different perspective regarding this
ques...
7 years ago
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